Overview
A leading government service company responsible for managing a wide range of public sector sites across the UK was facing significant procurement inefficiencies. With responsibilities spanning multiple facilities and functions, maintaining consistency and control over supplies was becoming increasingly difficult.
The Challenge
The company’s decentralised purchasing model meant individual sites were placing separate orders with a total of 67 different suppliers. This resulted in unnecessary admin, fragmented invoicing, inconsistent pricing, and a lack of visibility across procurement activities. The process drained internal resources and reduced the company’s ability to manage supply chain performance at scale.
The Solution
GM Packaging stepped in to streamline the operation, consolidating procurement from 67 suppliers down to just one. By centralising the supply of janitorial, catering, and packaging products, GM Packaging helped the company reduce paperwork, simplify ordering, and gain better oversight of spend and supply consistency. The move also enabled standardised product quality across all sites and improved alignment with sustainability targets.
