Frequently Asked Questions
Can fish and chip boxes be recycled?
Yes, most of our fish and chip boxes are recyclable, especially those made from cardboard or kraft materials. However, recycling depends on how the box has been used - if it's heavily soiled with oil or food residue, it may not be accepted by recycling facilities. To maximise recyclability, remove any food scraps before disposal. For an even more sustainable option, we also offer compostable fish and chip boxes made from eco-friendly materials such as bagasse.
Do your fish & chip boxes meet food safety standards?
Yes, all our fish & chip boxes are manufactured to meet stringent food safety standards. They are designed for direct contact with food and comply with UK and EU regulations to ensure they do not transfer harmful substances or alter the taste, smell, or composition of the food. Our products are made from food-grade materials that are free from contaminants and suitable for hot and cold foods. We are committed to providing packaging solutions that are safe, reliable, and suitable for foodservice use.
Do you offer support for choosing the right packaging?
If you're struggling to find the right solution, please don't hesitate to get in touch with us, and we'll do our best to help you find a suitable product.
How long will it take to receive my order?
- Standard deliveries are expected to arrive within 2-3 working days. Exclusions include Northern Ireland and some areas of the Highlands.
- Express delivery guarantees delivery on the next working day on all orders placed before 2pm.
Can I place a bulk order? Are there discounts available?
If you're looking to place larger, repeat orders with tailored pricing, give our customer service team a call and we'd be happy to look at opening an account for you.
What should I do if my order arrives damaged or incorrect?
- If you’re unhappy with your purchases for any reason, you can return them to us in accordance with our returns policy.
- Any damages must be notified within 24 hours. Any notification after this point cannot be processed as we will be unable to claim against the courier.
Get in touch
Please don't hesitate to get in contact with our customer service team for all enquiries regarding your food packaging needs. Whatever the question, we’ll be more than happy to assist you in any way we can.
Phone: 01912962007
Email: orders@gmpackaging.co.uk