Frequently Asked Questions
Do cardboard cake boxes keep cakes fresh?
Yes, cardboard cake boxes are ideal for protecting cakes during transport and short-term storage. They help keep your cake safe from damage, dust, and contaminants. While they don’t provide an airtight seal, they do allow the cake to breathe, which can help prevent condensation, especially for frosted cakes. For longer freshness, especially in warm or humid conditions, we recommend wrapping the cake in cling film or storing it in an airtight container before placing it in the box.
Can I customise your cake containers?
Yes, we offer custom branding on our cardboard cake containers. Personalised packaging is a great way to showcase your bakery’s identity and make your products stand out. If you’re interested in adding your logo or design, please get in touch with our team; we’ll be happy to discuss your needs and guide you through the customisation process.
Do you offer support for choosing the right packaging?
If you're struggling to find the right solution, please don't hesitate to get in touch with us, and we'll do our best to help you find a suitable product.
How long will it take to receive my order?
- Standard deliveries are expected to arrive within 2-3 working days. Exclusions include Northern Ireland and some areas of the Highlands.
- Express delivery guarantees delivery on the next working day on all orders placed before 2pm.
Can I place a bulk order? Are there discounts available?
If you're looking to place larger, repeat orders with tailored pricing, give our customer service team a call and we'd be happy to look at opening an account for you.
What should I do if my order arrives damaged or incorrect?
- If you’re unhappy with your purchases for any reason, you can return them to us in accordance with our returns policy.
- Any damages must be notified within 24 hours. Any notification after this point cannot be processed as we will be unable to claim against the courier.
Does your bakery packaging meet food safety standards?
Yes, all of our bakery packaging is manufactured to meet stringent food safety standards. Our products are designed for direct contact with food and comply with UK and EU regulations to ensure they do not transfer harmful substances or alter the taste, smell, or composition of the food. They are made from food-grade materials that are free from contaminants and suitable for hot and cold foods. We are committed to providing packaging solutions that are safe, reliable, and suitable for foodservice use.
Get in touch
Please don't hesitate to get in contact with our customer service team for all enquiries regarding your food packaging needs. Whatever the question, we’ll be more than happy to assist you in any way we can.
Phone: 01912962007
Email: orders@gmpackaging.co.uk